Datenschutzerklärung

Introduction
At Rizviya (“Site”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from rizviya.com, or otherwise interact with us (collectively, the “Services”). Please take a moment to review this policy.

Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on our Site with a revised “Last Updated” date.

How We Collect and Use Your Information

1. Information You Provide Directly
When you interact with our Services, you may provide us with personal details such as:

  • Contact Information: Your name, address, phone number, and email.
  • Order and Account Information: Billing and shipping addresses, payment details, username, and password.
  • Customer Support Details: Information you share when contacting us.

2. Information We Collect Automatically
We automatically collect certain data about your use of our Site using cookies, pixels, and similar technologies. This “Usage Data” may include your device type, browser details, IP address, and other interaction information.

3. Information from Third Parties
We may also receive information from trusted third-party partners (such as Shopify or payment processors) to help process your transactions and improve our Services. Any information from these sources is handled in accordance with this policy.

4. How We Use Your Information
We use your personal data to:

  • Provide and improve our Services (e.g., processing orders, managing accounts, and shipping products).
  • Communicate with you about your orders, updates, and customer support.
  • Send you marketing messages and promotional offers (you can opt out at any time).
  • Ensure the security of our Site and help prevent fraud.
  • Meet our legal and regulatory obligations.

Cookies and Online Tracking
Our Site uses cookies to enhance your experience. Cookies help us remember your preferences, analyze site usage, and tailor content and ads. Most browsers accept cookies by default, but you can adjust your settings if you prefer. Please note that disabling cookies may affect some features of the Site.

We also honor the Global Privacy Control (GPC) signal, which lets you opt out of certain data sharing and targeted advertising.

Sharing Your Information
We may share your personal information with:

  • Service Providers: Companies that perform services on our behalf (e.g., IT support, payment processing, shipping, and customer support).
  • Business Partners: For marketing or advertising purposes (in line with their own privacy policies).
  • Affiliates and Corporate Entities: As part of our corporate group to help operate our business.
  • Legal or Regulatory Authorities: When required to comply with legal obligations or to protect our rights.

We do not share sensitive personal data without your consent, except as necessary for providing our Services or as required by law.

User-Generated Content and Third-Party Links
Any content you post (such as reviews) is public and may be used by others. Additionally, our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites—please review their policies before providing any personal information.

Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16. If you believe a child’s data has been provided to us, please contact us for removal.

Security and Data Retention
While we strive to protect your personal information using reasonable security measures, no method is completely foolproof. The length of time we retain your data depends on factors like account management, legal requirements, and business needs.

Your Rights
Depending on your location, you may have rights regarding your personal data, including:

  • Access: Request copies of your data.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request the deletion of your data.
  • Portability: Request a copy of your data in a usable format.
  • Opt-Out: Request to stop targeted advertising or data sharing for such purposes.
  • Restriction: Request limits on how we process your data.
  • Withdrawal of Consent: Withdraw any previously given consent for data processing.

To exercise these rights, please contact us using the details provided below. We may ask for verification before processing your request.

International Transfers
Your information may be transferred and stored in countries outside your own. When this occurs, we use recognized safeguards such as the European Commission’s Standard Contractual Clauses to ensure your data remains protected.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact.rizviya@gmail.com
Address: C. Mas del Conde, 5, 46394 Riba-roja de Túria, Valencia